Client Deductions & Business Ethics

Ever have a client make a deduction from an invoice? You know the type, they always find fault with your work, can’t believe that you charge those kinds of rates, and they wonder why you’re not able to drop everything and handle their projects immediately without...

Six Ways to Beat the Heat and Still Look Professional

It’s officially summertime.  If you live in an area, as I do, that seems to be the humidity capital of the world, you’re probably always looking for ways to beat the heat.  Thankfully, business attire tends to be more casual nowadays, so staying cool when...

Building Client Relationships

We all know it costs us a lot more to develop a new client than it does to maintain and grow with a current client.  They already know the benefit of working with us. Adding services or products that will help them be more productive or efficient is a great way...

Blogging For Business (Part One)

Web logs (blogs) came into play in the late 1990s, but today they offer options beyond those of aspiring writers or the simple online diaries of old.  The terrain of the blogosphere has changed radically. Governments and big business have homed in on blogs as a focus...

A Virtual Assistant Tale of Success

One of the surprising things I’ve learned as a Virtual Assistance Coach is that there are a large number of VAs who are not coachable.  They simply don’t understand the concept, and they don’t have enough business acumen to understand how they might benefit from such...